FAQ
Are these products second-hand or used?
No. All export surplus products are unused and were never sold or used.
Why Artisye products are cheaper than other decor products?
These items were made for export but could not be shipped due to order changes or overproduction. Since they are older stock, we offer them at special prices.
Will Artisye products have defects?
The products are structurally sound and fully functional. Minor cosmetic variations due to storage or natural wood aging may be present.
Can I return or exchange export surplus items?
Export surplus items are sold at special prices. Please check our return & exchange policy before purchase.
Can I customize these products?
No, Export surplus items are sold as-is and cannot be customized. In case of bulk order customization could be considered. Kindly reach out to our support team for bulk inquiry.
